Our Consulting Services.
At Christine Sullivan Consulting, it is our mission to provide valuable information to elevate the travel, spa and leisure experience for the guests of our clients. Through our relations with the world’s best in the hospitality and travel industry, we are able to provide fair comparison analysis, confidential constructive criticism, and market analysis to keep our clients updated on industry trends and cater our services to the specific needs and concerns of our clients.
CSC specializes in four and five star industry leaders that strive to offer the best customer experience possible.
Our proprietary process is designed to alleviate the stress of corporate leadership by providing actionable insights, strategic clarity and provide tailored solutions to increase customer appreciation and loyalty.
The CSC Process
Simplified, Streamlined and Optimized
Contact us for an initial meeting to discuss your specific needs, cost, and availability.
We will conduct an independent and extensive on-site evaluation of your services and establishment.
We will prepare unbiased reports with data analysis, findings, recommendations, and key takeaways addressing the identified areas for improvements and performance highlights.
Our team will arrange a meeting with Christine to review our findings.
We promise continued support and collaboration and to an enduring partnership.
It is our goal, at Christine Sullivan Consulting, to build long lasting relationships with our clients. It is our job to make our services accessible to you as though we are a part of your in house team! Many existing clients rely on our expertise when designing a new element or experience for their customers, as well regular on-site follow up assessments. If there is something specific you need, please do not hesitate to contact us!
Premium Services
For established CSC clients, we are pleased to offer the opportunity for on-site meetings with General Managers at the conclusion of our visits. During these sessions, we will provide a comprehensive review of our findings, discussing key insights and actionable recommendations tailored to enhance your operations and guest experience. Our goal is to foster collaboration and ensure that the strategies we propose align seamlessly with your objectives, driving tangible results for your establishment. We look forward to engaging in productive discussions and supporting your continued success in the luxury hospitality industry.